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If you've ever loved a job so much it nearly broke you, Code 3 will be one of the most relatable movies you watch this year.
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Welcome to the Phantom Portals Podcast, a podcast that proves that your favorite film has something to teach you.
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If you want more from the movies you watch, you're in the right place.
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I'm your host, Aaron, a teacher and a film fan, and I am joined by Brash.
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Hello, Brash.
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Hello.
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How are you going here today?
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Well yourself.
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Not too bad.
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Not too bad at all.
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This week on the podcast, we are looking at the impact of stress, burnout, and how that impacts passion as part of our deep dive into Code 3, starring Rain Wilson, Amy Carrero, and Lil Ray Howlry.
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Howlery?
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Correct me, Brash.
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How do you say it?
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Howrie, isn't it?
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Howrie, yes.
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Brash, Code 3 was one of your best movies of 2025 when we did our summary episode at the end of last year.
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So without any further ado, do you want to give us your synopsis of Code 3?
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This will be short and sweet.
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So here it goes.
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Code 3 follows a team of urban paramedics over the course of a single shift where urgency is routine and crisis is just part of the workflow, running lights and sirens from one call to the next.
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The crew responds to overdoses, domestic incidents, and mental health emergencies that rarely resolve cleanly.
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There are no big speeches or triumphant saves, just fast decisions, procedural calm, and a steady undercurrent of fatigue.
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Conversations drift between clinical shorthand, mild irritation, and dry humor.
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That services less as comedy than as self-defense.
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The film keeps us distance from melodrama, letting the repetition do the work.
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Each core bleeds into the next, showing how exposure to constant emergencies flattens emotional responses without fully erasing them.
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Compassion remains, but it's rationed, practical, and often expressed in the smallest gesture.
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Code three is ultimately about persistence rather than heroism.
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When the shift ends, nothing is fixed, nothing is resolved, and tomorrow will bring the same calls.
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The only real measure of success is making it through the night and being able to shop again tomorrow.
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Very true.
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And I think the surprising thing to me when I watched this was the fact that it is ongoing.
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Like you can see the stressful situations that these characters are in on a daily basis through their 24-hour shift.
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The characters of Randy, played by Rain Wilson, Mike, played by Lilwell Howrie, and Jessica, who is their ride-along, played by Amy Carrero, who is a critical role native.
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That's how I first saw her, anyway.
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But I also found out she did some voice acting roles in like She-Ra and a couple of things like that on Netflix.
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So she's been getting around the Hollywood tracks too.
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But yeah, really surprising to the point where I made my takeaway for this movie, my most valuable takeaway, that passion can keep you serving others, but chronic stress turns passion into burnout when a system treats you as expendable instead of essential.
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So I think that theme is rife throughout the movie, especially looking at the character of Randy talking about his stress.
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We can always see that undertone of his passion going through.
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I'll jump into our fandom pulse here, and then I'll get you to have a little bit of a chat to us about Randy Brash, because he is a very enamoring character.
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So our fandom pulse is where we listen to your community voice guys.
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We put up posts on our threads, Instagram, and also our Discord.
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And today, our fandom pulse comes from Isaac Edland, a very good friend from the Infinity Bros podcast.
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And on his letterbox, when he reviewed this movie, he said that it was a love letter to paramedics and EMS workers, and it hit him way harder than it expected.
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Across the board as well, when we put out our votes and polls, uh, on average, this one landed a 4.5 out of 5 across our entire communities.
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Very well liked and under unsung as well, I'll say brash.
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I thoroughly enjoy this movie.
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Most things I've seen, or most reviews, or most of the things I've seen, people have liked it.
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I think I saw someone had rated it one out of ten.
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Oh, okay.
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And that like, yeah, that one kind of shocked me a little bit.
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But um, yeah, no, otherwise, like otherwise I've like it's got pretty raving views for like a movie that like I think, yeah, it definitely fell on the radar, and I think like even I like sort of saw it and I didn't watch it for uh maybe like three or four weeks.
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And then finally I was like, you know what, I got some time, I might watch this movie.
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And then I watched it and I was like, why'd I wait so long?
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It it really sort of hits you in like in the feels a little bit and makes you think about how the life of the paramedic really is.
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Because this script was co-wrote by an actual paramedic.
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Yeah, yeah.
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Patrick Pianesa is is their name.
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And they yeah, they wrote it for college, and somebody told him, write what you know, and yeah, he definitely did.
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All the actors went through paramedic training and were coached on site by actual paramedics.
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Yes, like I wouldn't say it's over the top, or but it's definitely not hasn't been Hollywoodized, Hollywoodized, as most like movie has, like it hasn't been taken and completely made over the top.
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It may seem seem ridiculous to most people who don't know, but like some of the stuff they like the the calls they go to in this movie, I reckon are pretty tame compared to like even what real paramedics have to go through and have to see on a daily basis.
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And I think that's a powerful message that comes through, and the fact and one of my favorite parts parts of the movie is when at the very start, when it shows all the yearly gross amount uh the yearly amount that everyone makes of the earnings.
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It starts starts with like the doctor and then goes all the way down, then goes like the janitor, and then even under the janitor is the paramedics, and I'm like, like that for me is like like shocking to see.
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I know.
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In blaring red numbers across the screen, too.
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It was all it's one of those like cinematic cinematography features that they use to just show how well financially disrespected these EMSs are, but also these throughout the movie you see that they're also disrespected in society as well.
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So you could like when they park at the the coffee shop to get their their discount because uh because they're not licensed.
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They're not heroes.
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Yeah, it's like we have to police all the fire, yeah.
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Exactly.
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And then even the guy coming and complaining about the way they park because ambulance drivers often park across two or three spaces, and like Rain Wilson's character, Randy, says, We park this way, so we need to leave in case of an emergency occurs.
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And then the the citizen passing by just said, you know, get a real job.
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I was like, how much more real can you get?
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It's just insane.
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But I think it's reflective of like the society.
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Obviously, we live here in Australia, so our healthcare system is very different to uh what it is like in America, but we do have a lot of American listeners, so we can definitely sympathize with you guys.
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And we know that this shows how broken the system can be, especially when it comes to like healthcare insurance.
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And I know I've seen it rife through all hospital and medical procedural shows where insurance and healthcare is determining how much care you get.
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And that's insane to me to think about, especially on a human level.
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Like one human that goes into a job to help people, and Amy Carrero's character of Jessica says this, I did this because I want to save lives, and I think that's universal across the field because nobody wants to get into like paramedic work or doctor's work if they don't have that kind of compassionate vein in their body.
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And the fact that they're so like downtrodden and stressed and burnt out to the point that they're not only being treated foully by people in their everyday life, but even by their co-workers and their uh associates, because you see it from Dr.
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Serranto or Serrano and Randy as well.
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They're constantly at war.
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And the tension in this movie builds and builds and builds and builds through each call until eventually everybody gets to breaking point.
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And I think that's the message that this screenwriter wanted to portray is that these EMS workers, you know, underpaid, underappreciated, they're going through chronic stress, and it's definitely the system that treats them as expendable instead of essential.
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So, and Randy goes through the motions of it as well, because we'll go back to talking about Randy now as the main character of this story, because he's this character that's got this passion, but he's under so much pressure in this broken system.
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Like, I don't think Randy hates being a paramedic.
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I think code three shows how he hates what the system has turned him into.
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And I think Jessica coming onto the scene and being a student in the paramedic field, watching him, she gets a very jaded view and opinion of him to start with.
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Oh, yeah, 100%.
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Like, I so one of my like actually one of my favorite characters in this movie is Amy Career's Jessica.
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Like I thought she did a fantastic job.
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And I think seeing his jaded and getting a jaded view of him at the very start, it's not until and you can sort of see it throughout the entire movie where you can see Jessica or Amy Cure's character sort of pick up on the like just the stress, and then like as they go through the jobs and she sees like what their day-to-day is actually like, you can see it sort of switching in her, and she s starts instead of like seeing him as a like uh just a dog just a dick who uh hates his job, sees like just she can see the paramaker that he probably used to be that's just been smothered and beaten and broken, and throughout, I think, especially it was sort of towards the like especially towards the end, she sort of is able to sort of clear all of his debris off of his broken corpse and sort of bring it bring him back to life a little bit.
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Yeah, and I think she definitely tries to do that when a few of the calls go wrong, because Randy is a character that's very hard on himself, but at the start you do see him acting really sarcastically.
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And I don't think his sarcasm is attitude, I think it's like scar tissue because as Mike says through the movie, Randy's partner, he says you've got to kind of build up a wall because otherwise the the sensitive nature of this job will get to you.
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And that's really hard to do, especially in an occupation where your primary directive is to offer care and support.
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And I know that it's it's very much like it reframes that cynicism as a language of burnout because Randy even says, like, after he gets that needle stick injury and he has that seven day off, everyone's like, Did you enjoy your holiday?
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And he goes, Yeah, love having, you know, chemo without the cancer.
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It's great because he had to actually go through the rehabilitation process for that same treatment.
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And he goes to his his officer, Shanice, and says, You have to take me off rotation.
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I'm burnt out, I'm stressed.
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And he actually is extremely vulnerable in this moment.
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And he goes, I am not okay.
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And Shanice says, Matt, you're on you're on number 42 with Mike.
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She's like, get out there and keep it.
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Sorry, well, we're on the staff, you're with Mike.
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Yeah, exactly.
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And you know, you might say that's like a cruelty in the system, but I feel like Shanice is also under the pressure from her uppers in in that sort of moment as well.
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Like she's she knows what the life is like.
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She's she's rode with Randy so many times because they have that history as well.
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And yeah, Yvette Nicole Brown, who plays Shanice.
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I fucking love Yvette Nicole Brown.
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I love it when she gets on the phone, mate.
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That is so good.
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So, but like I when she's on the phone, like I sort of picked up her character from community.
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Yep.
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Yeah.
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Like her character is a bit is a bit more wholesome in community, but it has that sort of same sort of like fastiness to it as well.
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That sass, and I'm I'm here for it.
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No, she was really good.
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I I I really liked that quote by Rain Wilson Randy in the very first line of the movie, when, or one of the very first lines, where he says, you you have to be their best friend on their worst day.
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And, you know, people don't call you on your on their best days, and you have to have a bad day to see a paramedic, obviously.
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But he he also mentions throughout that movie when he's talking to Jessica in the storage closet of the hospital, he says, you have to be the calm head in a world of stress.
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And that also takes its toll on you because imagine doing that for 24 hours, and then you know, I'm not sure what the turnaround is for your next shift, but you'd obviously have to have some downtime, and then you come back and you do it all again.
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So doing that for one to five years, as they talk about as the characters in this movie, can be extremely stressful and lead you into a life of PTSD almost, especially if you end up going through quite a few different sort of calls that really shake you.
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Not to mention the fact that Randy had been doing this for 18 years.
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So you can see that that his own.
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18 years, nine months.
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Yeah, but who's counting?
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But his his passion for it is definitely there.
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I found I found that to be very telling.
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Because he was like, like, oh, how long do people usually last?
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And he's like, well, roughly usually it's about five years it'll take is how many people how many times, like how long people last in this job, and then she's like, How long have you been doing it?
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He's like, 18 years, nine months.
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I'm like, like if the if the average like longevity of a like person in this job is like roughly five years, like that's that's trip more than triple.
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Yeah.
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More than triple like what the average is.
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Like, how is he still functioning as a person?
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I think that's also brought up when he's when they talk when he talks about like leaving the job and going and doing something else.
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Mark sort of just laughs at it and says, You're not going anywhere.
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He's like, You can't, like, and like you're pretty much like you can't.
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You've you've you've been here for 18 years, nine months.
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There's no way you could function doing anything else at all.
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And you see that at the end when he tries to transition into the insurance job and he's sitting around the lunch table with I'll put in quotes normal people, and his his main talking points are you know the worst way to go?
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Drowning outside.
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It's like that's not how you make friends.
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John John's best way to go, decapitation.
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Yeah, and then and then like but it's and then at the same time at the end of the day, like the end of the work day, he's still working, and then his boss comes up, like, oh, are you still doing it?
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And he's like, Oh that's it, you know the day's over it.
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Yeah, he's like, Oh, I know.
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Yeah, and then like he like sees the video, like sees like he sort of gets that point there, and he's like missing, sort of missing the drive, missing the excitement.
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Yeah, and I think the end line of the movie sums it up for Randy.
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Like he he finds value in the job again and he goes, Yeah, the system's still broken, but what am I gonna do?
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Stop trying.
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And I think that shows to Randy's character really well is how he goes through that episode of cynicism and that burnout and that stress, but he is still passionate underneath, and you know, he leans on things like friendship and the small moments of appreciation that he has, and he makes a really big move at the end of the movie to help him navigate through that stress and burnout, and that is making further connections.
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Like he ends up asking Shanice out to lunch to thank her for all of the the efforts that she's put in behind the scenes with him, and she, you know, she accepts, which is really great for Randy.
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I got a heartwarming moment out of that, which I like.
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Yeah.
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Well, I like like to finish that uh the quote for the end of the movie, he says, only feel alive when you're about to die.
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Yeah.
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Like so sort of it's sort of like now it's like 18 years in, it's ingrained in him now that like anything else other than what he's been doing is just bland and boring.
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Yeah.
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And I think it's it's it's something you could say about the the system because code three understands that that passion without protection can eventually turn into resentment, and it did for for Randy and even for Mike, because Mike is in that job, he will only work with Randy because he knows how competent he is.
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And, you know, he always says, you know, I wheel, you heal because he knows where everybody's strengths lie.
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And he says to Randy when they're mucking around outside of like the mini mart, he's he says, you know, you can't function in the real world.
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And he goes, I'm your best friend, aren't I?
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And he's just like, Yeah, you're my best friend.
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And he's just like, oh God, because he see he has a life outside of the paramedics, whereas Randy doesn't.
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And I think that's the growth that Randy needed to have, is he needed to actually fill up some more cups in his life, or different areas of his life needed to be more full than him just going home, watching TV, eating a lot of snacks, and then coming back to work.
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Because then once the work is all you do, then that's when you can become burnout and stressed.
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So he he doesn't just flick a switch and change an attitude by the end of this movie.
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You know, he dips a little bit more into his friendship with Mike.
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He builds a connection with the medical practitioners in Jess and even Dr.
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Serrano at the end of it, he connects with Shanice and he's he's really sort of taking a positive look at what he does for a living because he's actually seeing that people do, or the people he cares about at least, care about what he does, which I think is is the important part of Randy's character.
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And it just wears them down because like every day, like different accents, different things, but it's always for them the same.
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Like all the shit they have to go through with little respect, with little fanfare, and the shit work conditions, poor equipment, uh shit pay.
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Impact of the job that they're he's a jaded, he's a jaded person that is uh and that that's the whole thing.
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Like doesn't want to teach anyone new because he like doesn't think anyone else like that's the whole thing.
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He's like, should do the job.
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The best help he can give is is for you not to get into the job in the first place.
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Yeah.
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But also, I think it takes it also takes quite a mental toll to do your job and be as burnt out as he is, and then have to educate somebody else on how to do that job too.
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That's a whole other mental load that you have to take on.
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And he keeps getting lumped with these student paramedics because he's the best at what he does, and he's been there for so long.
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So the workload is increasing in all facets of his job.
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But to add to what you said as well, like they go through this conversation in the movie where I think one of them says, I used to want to be a hero, but the fact is we're not heroes.
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And then Randy says, you know, all the calls that we get are bullshit.
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The people that need us don't call us, and the people that call us don't need us.
00:18:23.920 --> 00:18:42.640
So even though you're in this position where you're constantly getting called and you're really wanting to help people out, you can see the first few calls that they get are just people who are really trying to rot the system or take advantage or look after themselves the best way that they know how, and using the paramedics to do that.
00:18:42.720 --> 00:18:55.759
So again, you can see yes, it's a repetitive and grinding job, but I feel like the movie does a really good job of making those calls seem distinct and unique enough to show you little bits of what the EMSs are going through as the movie proceeds.
00:18:55.920 --> 00:19:02.319
Because if you notice, we start with like that homeless person with the yellow shirt, Winnie the Pooh, with his dick out, we'll call him.
00:19:02.640 --> 00:19:05.039
And then by the middle of the movie, we're with Mr.
00:19:05.200 --> 00:19:05.519
President.
00:19:05.599 --> 00:19:09.119
And now that that's two different levels of seriousness in calls.
00:19:09.200 --> 00:19:15.119
So you can call it repetitive, but I think that there is more for this movie to say if you really want to have a look at it and watch a little bit more.
00:19:15.359 --> 00:19:24.480
So I was like, like Winnie the Pooh, like he he wanted to get like he was acting out so he could in hopes to getting taken to the hospital where he gets a meal and like gets fed.
00:19:24.880 --> 00:19:26.720
Gets some rep comfort and bed rest.
00:19:27.119 --> 00:19:43.440
And then there's the president who is army veteran who has PTSD, who has severe medical like mental issues because of his life that he's had to lead, and he is someone like genuinely someone who they're trying to help.
00:19:43.599 --> 00:19:50.960
And whereas the Winnie the Pooh guy, now no one really bass and eye, everyone's just like, oh, it's a crazy on the street.
00:19:51.200 --> 00:19:51.680
Poor Mr.
00:19:51.920 --> 00:19:54.799
President gets a whole army of police pointing guns at him.
00:19:55.039 --> 00:19:55.359
Yeah.
00:19:56.160 --> 00:20:07.440
It's like it it shows like the different levels of like just the society and how society is shown in like uh this movie is filmed.
00:20:07.680 --> 00:20:15.599
But all over the world there's like a the parameters are there, they walk in towards the ambulance, Mr.
00:20:15.680 --> 00:20:20.240
President, and the police for a shop, and they say, Hey, we've got it sorted, you guys can leave.
00:20:20.319 --> 00:20:26.400
And they're like, Oh no, we're here to help, and end up escalating and making the situation worse.
00:20:26.720 --> 00:20:36.160
Like, it's the same as how other people feel entitled, like the nurse who turned up with the general guy with the stick in the eye, yeah.
00:20:36.400 --> 00:20:50.319
And like that was probably one of my favorite moments in the movie, like that whole sequence is that like yeah, it when Randy's talking to Jessica and he's like bandage the eyes, and she starts benching one of them.
00:20:50.480 --> 00:20:52.480
She's like, Bandage the eyes.
00:20:52.640 --> 00:20:53.279
Yeah, both of them.
00:20:53.759 --> 00:20:54.960
And then she's like, Why have to do that?
00:20:55.119 --> 00:20:57.359
She's just dictatorship, just do what I say.
00:20:57.599 --> 00:21:08.400
And then like then the nurse rocks up and is like, um, uh I'm a nurse, and everyone out like like she's like taking over the scene and they're like everyone's just like go away.
00:21:10.079 --> 00:21:12.640
Yeah, Mike's going.
00:21:15.599 --> 00:21:18.400
I don't want to do this because you're running by my aunt here.
00:21:18.960 --> 00:21:21.039
Yeah, can you please fuck off?
00:21:21.200 --> 00:21:21.839
Yeah, no.
00:21:22.000 --> 00:21:24.240
He was a funny that was a funny moment in that one too.
00:21:24.319 --> 00:21:27.920
But uh that that touching on two of those things that you just said, because the the Mr.
00:21:28.000 --> 00:21:31.680
President scene first, and then I'll touch back on the the gentleman with the eyeball.
00:21:31.759 --> 00:21:32.480
But with the Mr.
00:21:32.559 --> 00:21:44.799
President scene, I feel like care is never stripped away in the eyes of the paramedics because they address this call and Jessica questions them and says, you know, why aren't we calling the PD on this?
00:21:44.880 --> 00:21:53.119
And they know their patients well enough and they've been around this neighborhood long enough to know what these calls are about and how to treat these patients as best that they can.
00:21:53.279 --> 00:21:57.119
Even if going back to Winnie the Pooh, they know that they can just give him muffins and he'll be fine.
00:21:57.279 --> 00:21:59.680
So two l different levels of seriousness, but I think.
00:22:00.000 --> 00:22:09.200
I think like the way that Lil Rel Howley plays this as Mike grounds him in reality, shows that care.
00:22:09.599 --> 00:22:18.000
Like he is such a sentimental part of that movie where he he's got his hands on his chest just trying to calm this guy down.
00:22:18.160 --> 00:22:22.640
He's erratic, he's theatrical, like the patient is erratic and theatrical.
00:22:22.720 --> 00:22:27.839
He's clearly in this crisis and escalated by the police, as you as you said.
00:22:28.000 --> 00:22:35.839
And this also shows a disconnect between the put the PD and the EMS because they didn't trust them to have the scene under control.
00:22:36.319 --> 00:22:40.720
But the scene rejects this idea that heroism is dominance or control.
00:22:40.960 --> 00:22:49.119
It actually reframes success as keeping someone alive without breaking them further, because they knew exactly what they needed to do to help Charlie, Mr.
00:22:49.279 --> 00:22:49.759
President.
00:22:49.920 --> 00:22:57.680
And, you know, the system's broken to the point where Charlie served his country and he comes back and gets 20 pills, and then by the end of the month, he's run out of his pills.
00:22:57.759 --> 00:23:00.720
And the EMS understand this, know how to treat him.
00:23:00.799 --> 00:23:06.960
And they're trying to do so with presence, restraint, and dignity with as much care as possible in a system that's cruel.